Terms and conditions.

1. Acceptance

Access to and browsing of the woblip.com website (hereinafter, "the website") grants user status and implies full and unreserved acceptance of these terms, as well as the Legal notice, the Privacy policy and the Cookie policy.

2. Use of the website

The website has informational and commercial purposes regarding the Woblip product. The user agrees to use it in accordance with the law, these terms, morality and public order, refraining from any conduct that may damage, overload, deteriorate or impair the normal use of the site or that may harm the rights or interests of the Owner or third parties.

3. Intellectual and industrial property

All website contents (texts, images, graphics, logos, trademarks, code and design) are owned by Grumpy Software, S.L. or by third parties who have authorised their use. Their reproduction, distribution, public communication or transformation is prohibited without the express written authorisation of the Owner, except as legally permitted.

4. Availability and modifications

The Owner may, at any time and without prior notice, modify the contents of the website, suspend it temporarily or permanently, or restrict access. The absence of errors or uninterrupted availability of the website is not guaranteed.

5. Links

The website may contain links to third-party resources over whose contents the Owner has no control. The Owner assumes no responsibility for the information, products or services accessible through such links.

6. Applicable law

These terms are governed by Spanish law. For the resolution of any dispute, the parties submit to the Courts of the Owner's domicile, unless mandatory applicable regulations require another venue.

1. Object of the service

Woblip is a SaaS application aimed at locations, retailers and small businesses for workforce management (time records, vacations, absences, kiosk and regulatory compliance). The Provider grants the Client a non-exclusive, non-transferable right of access and use, limited to the term of the contract, to the Woblip platform and its updates.

2. Sign-up, free trial and formalisation

The Client may request a free trial through the website or the sales team. The duration and specific conditions of the trial are communicated to the Client when it begins and, unless expressly stated otherwise, do not imply automatic formalisation of a service contract. Effective contracting is formalised by acceptance of the quote or signing of the corresponding contract.

3. Prices, billing and payment method

The current rates are those published in the Pricing section of the website or those agreed in the contract. Prices are expressed in euros and do not include taxes, which will be passed on according to applicable regulations. Billing is periodic (monthly or annual, depending on the plan) and the Client agrees to keep their tax and payment details up to date.

The Provider may update prices by notifying the Client at least 30 days in advance. If the Client does not accept the new rate, they may terminate the contract without penalty before it takes effect.

4. Term, renewal and cancellation

Unless otherwise agreed, the contract has a monthly term and renews automatically for equal periods. The Client may cancel the service at any time by communicating it from their admin panel or by email to [email protected]. The cancellation will take effect at the end of the current billing period, with no right to a refund of amounts already paid unless applicable regulations provide otherwise.

The Provider may suspend or terminate the service, with prior notice to the Client, in case of non-payment, improper use of the service, breach of these terms or legal or judicial requirement.

5. Service level (SLA)

The Provider commits to its best efforts to maintain the service available with a target of monthly uptime of 99.5%, measured over the total time of the month, excluding scheduled maintenance windows and unavailability attributable to third parties (infrastructure providers, public networks, force majeure, etc.).

Scheduled maintenance windows will be announced to the Client with reasonable notice and will be carried out, whenever possible, during low-activity hours. Incidents may be reported through the support channel indicated in the service documentation.

6. Client data and intellectual property

All data, content and configurations that the Client or its users introduce into the platform (hereinafter, "Client Data") are the exclusive property of the Client. The Provider does not acquire rights over the Client Data beyond those strictly necessary to provide the service and comply with contractual and legal obligations.

Upon termination of the contract, the Client may export their data in a structured and commonly used format for a reasonable period. After that period, the Provider will proceed to securely delete the data, except where retention is legally required.

Ownership of the Woblip platform, its software, trademarks and other intellectual and industrial property rights belongs to Grumpy Software, S.L. or its licensors.

7. Data protection: data processor agreement

To the extent that the provision of the service involves the processing of personal data on behalf of the Client, the parties will hold the position of controller (Client) and processor (Provider) under article 28 GDPR. The conditions of the processing assignment are regulated in the corresponding Data Processing Agreement (DPA), which is part of the contract and specifies the object, duration, purposes, categories of data and data subjects, as well as security measures and authorised sub-processors.

Processing of the Client's own personal data (e.g. commercial contact or billing data) is governed by the Privacy policy.

8. Client obligations

• Use the service in accordance with current regulations and these terms.
• Safeguard access credentials and notify the Provider of any unauthorised access.
• Ensure they have the appropriate legal basis to process the data they enter into the platform and, in particular, employee data.
• Not introduce illegal, malicious content or content that infringes third-party rights.
• Pay the rates within the agreed deadlines.

9. Limitation of liability

The Provider will only be liable for direct damages actually suffered by the Client that are a direct consequence of wilful or grossly negligent breach of its contractual obligations. Except where applicable law does not allow it, the Provider's aggregate liability for any claim arising from the contract will be limited to the total amount paid by the Client in the twelve (12) months prior to the event giving rise to the liability.

The Provider will not be liable for indirect damages, loss of profits, loss of data attributable to the Client or third parties, or for incidents arising from force majeure, fortuitous events or services provided by third parties.

10. Confidentiality

The parties agree to keep confidential the information accessed by reason of the contract and to use it only for the purposes set out therein. The obligation will subsist during the term of the contract and for three (3) years after its termination.

11. Modification of the terms

The Provider may modify these terms to adapt them to legal or judicial developments or material changes in the service. Changes will be notified to the Client with reasonable advance notice. If the Client does not accept the changes, they may terminate the contract before it takes effect.

12. Applicable law and jurisdiction

These terms are governed by Spanish law. For any dispute, the parties submit to the Courts of the Provider's domicile, unless mandatory applicable regulations require another venue (especially in relation to consumers).

13. Contact

For any question related to these terms you can write to [email protected].